Managed IT Services

Newlecq Technologies provide a wide range of managed IT services to numerous clients who strive to ensure dynamic management of their IT assets. We help them make prudent business decisions by employing best-in-class tools and technologies.

Using a digital-led approach, we make valuable contribution towards transforming complex business situations into growth opportunities. This in turn helps them deliver required business value, while limiting capital expenditures, risk, and complexity.

We tend to infuse ease in business processes by designing, transforming, and executing processes through high-end operating models that harness technology and analytics through smart organizational design, focused to where they can deliver the best impact.

Backed by tremendous expertise and strong technology dexterity, BlueCloud Technologies aspires to become you most reliable partner when it comes to make the maximum utilization of your IT resources to cater to the diverse needs of your clients.

Our Managed Services drive persistent operational intelligence with a sharp focus on revenue assurance and fraud management. Our team of seasoned telecom specialists has undertaken various successful installations at more than 250 global enterprises. Our industry-led practices, a vigorous governance model for managing operations and skilled professionals available round the clock ensuring business continuity have made us a trusted managed services provider of the world’s leading companies.

Managed Networks

With our Managed Network Services, we tend to become an extension of your IT workforce. You get our comprehensive data and voice-management offerings, backed by our seasoned team of experts. Available 24 hours a day, 365 days a year.

We’re here to support expansion to new sites, bandwidth upgrades, equipment management — any tasks that are keeping your team from supporting your core business.

The benefits include:

Better business results – We can expand network operations and application performance, enabling you to improve productivity, collaboration and customer service.
Improved management and visibility – We offer total visibility from the core network to our devices, with improved, integrated reporting and alarming.
Opportunities to transform financial outcomes – Replace capital expenditure with a more predictable operating cost that leverages our economies of scale.
Simplicity and flexibility – You can easily customise services, gear them up or down, or add optional services as required with minimal risk and delays.
Enhanced security – We offer a vat range of security options to suit the level of protection you need at each site.
Focus on core business – By delivering day-to-day operational support, both in our Operations Centre and on site, you can reduce the burden on IT staff and allow them to concentrate on activities that deliver greater value to your organisation.

We are able to take care of end-to-end management of your network, while our wide variety of solutions help to ensure your business is running at its best and first to exploit any new technologies.

Our managed network services are:

Fault and performance monitoring of client network infrastructure
Round-the-clock monitoring and management of cases
Network operation and administration
Consultation
Reporting

Our Managed LAN Service provides hands-on fault and performance monitoring and management service. It also provides completely visibility of equipment instaled within the LAN such as routers, switches, and wireless LAN devices.

System Monitoring Service

Newlacq Technologies provide comprehensive monitoring of desktop and server operating systems – including system metrics, service states, process states, performance counters, event logs, applications (IIS, Exchange, Apache, MySQL, etc), and services (Active Directory, DHCP, Sendmail, etc). we also support monitoring of Windows, Linux, Unix, Solaris, AIX, HP-UX, and Mac OS/X operating systems.Over the years, we’ve been helping many of our clients in the continuous and detailed monitoring of their crucial IT assets. We understand how complex it would be for you to keep a close eye of each & every IT elements at your enterprise. This is where we play a great role by taking a customized and smart approach of system monitoring.

IT infrastructure with increasing number of servers also becomes assorted. Different servers feature different operating systems and therefore need various methods for implementation, management and monitoring.

It is also necessary that the System Monitoring gets deep service level insights into the systems for a detailed coverage and observing. Server Monitoring should be capable to ensure that the system is functionally steady and working resourcefully.

Because of the increasing load on the servers, it is often ignored that the hardware resources might be facing wear and tear. Our system monitoring services is quite helpful in the effective management of resource utilization by providing insights into resources.

Our system monitoring services include:

Monitor CPU, Disk and System Processes.
Memory Consumption, I/O, Network monitoring
Hardware Monitoring & Virtualization Monitoring
Fast, Maintainable & Customizable
Automated, 24×7 alerting
Remote monitoring and maintenance
Coverage across heterogeneous servers & OS platforms
In depth and consistent view into parameters
Flexible reporting and custom dashboards

Our services are value-centric and found to be highly efficient, trustworthy and precise. Our services implements Agentless Architecture and utilizes existing Operating System services to procure server resource usage details.